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Job Advert – Sight Support Assistant


EYECAN is seeking a Sight Support Assistant for the visually impaired to work as part of the Community Team who provide a professional specialist response to support and enable users with sight impairment to maintain and develop independence.

The role involves assisting our Rehabilitation Officer for the Visually Impaired and Sight Support Officer manage a portfolio of clients

The successful candidate will possess:

  • NVQ/QCF Level 2 in Health and Social Care or equivalent (desirable);
  • Effective planning and organisational skills;
  • Previous experience working with individuals with disabilities;
  • Experience in working in a Healthcare environment; and
  • Be computer literate in Microsoft and have an up to date working knowledge of and keen interest in IT

EYECAN offers a competitive salary package (including an option to join a contributory pension scheme), a friendly working environment, out of town working and a great deal of job satisfaction.

Please apply by supplying your CV and a covering letter to jane@eyecan.je or in writing to Jane Vincent, EYECAN, Westlea Centre, Rue du Huquet, St Martin JE3 6HU

The closing date for applications is 29th July 2022.


Sight Support Assistant


Operations Director


  • To assist by following planned individually tailored rehabilitation programmes and training in conjunction with clients, and other service providers where appropriate under the supervision of the Rehabilitation Officer Visually Impaired (ROVI) and Sight Support Officer (SSO)
  • To assist ROVI and Sight Support Officer manage a portfolio of clients, providing continuing assessment of needs as required, and at key transition points
  • To assist in teaching a range of skills and provide advice that addresses safety and independence issues in relation to; communication skills and daily living skills
  • To support clients in the use of adaptations and equipment. Installing equipment, and providing training where necessary
  • Support charity in giving presentations and demonstrations for the purpose of raising awareness amongst statutory and voluntary organisations, educational establishments, colleagues and the general public of rehabilitation work and issues around sight impairment
  • To assist in providing advice and support to partner services, working to build stronger relationships with all third parties involved in the support of sight impaired Islanders
  • Undertake certificated training and maintain knowledge in sight support IT equipment and software and to provide one to one training and support to clients
  • To maintain accurate records in accordance with GDPR requirements and complete periodic reviews
  • To keep own professional knowledge up to date; sharing this knowledge and supporting the development of the team and the Society as a whole
  • To signpost service users and interested parties to other relevant services, and organisations
  • To respond to telephone and email enquiries, and providing information in a prompt and effective manner
  • To undertake specific projects which relate to the aims and priorities of EYECAN as instructed



To work as part of the Community Team to provide a professional specialist response to support and enable users with a sight impairment to maintain and develop independence



  •  To develop and maintain good relations with the team and the Society as a whole
  • To work with supervision and support from ROVI and Sight Support Officer
  • To maintain a friendly and empathetic nature to support clients
  • To develop and maintain strong interactive skills and be able to relate with people of all ages and from all groups of society
  • The employee should be flexible and adaptable to change, with a pro-active approach to development
  • To work independently with clients



  • NVQ/QCF Level 2 in Health and Social Care or equivalent is desirable
  •  Experience working in a Health or Care environment
  • Have a keen interest in IT and how this develops to enabling the support to our members
  • Full valid Jersey driving license



  • Some knowledge in the field of sight impairment, assistive aids and technology would be desirable, however, training will be provided
  • Ability to maintain high levels of client confidentiality
  • Excellent communication skills including verbal, written and active listening skills
  • Ability to build rapport quickly
  • Good planning and organisational skills
  • Ability to work as part of a team and take guidance from you colleagues
  • Good time management
  • Practical problem-solving skills
  • Computer literate in Microsoft Office, including Word, Excel, Outlook and PowerPoint
  • Previous experience of working within the ageing population or working with people with disabilities
  • Health & Safety awareness



  • Approachable
  • Empathetic
  • Patient
  • Trustworthy
  • Flexible
  • Self-aware
  • Discreet
  • Ability to take instruction / direction