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Data Protection


This privacy policy sets out how EYECAN uses and protects any information that you give to EYECAN.

EYECAN is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

This document describes the different types of personal data we collect, why we collect that data, when and how we may share your data, and the choices you have to access and update your personal data or preferences.

What we collect

  • Name
  • Address
  • Contact information including email address, phone and fax
  • Next of kin
  • Medical details
  • Other information relevant to customer service and support
  • Financial Records

What we do with the information we gather

We need your contact details to keep you informed and send information of our services and support. We keep a record of the conversations/e-mails we exchange with you so that we have access to all information related to your tailored support and care.

We gather your financial information to process payments – whether it’s your credit card number, which we destroy after the payment goes through, or the details of the bank transfer you make, and for financial purposes if you are accessing our financial grant scheme.

We may ask/check for medical and other personal details to ensure that we can offer you the correct level of advice and support.

We have a legal obligation to retain your financial records to meet our tax obligations, the Charity Commission, the Fundraising Regulator and Auditors if required.

Part of our legal obligation is also to maintain Health and Safety records.

We will use and share your next of kin information and your medical information on the basis of vital interest with the relevant people or organisations, emergency services personnel, authorities, in order to save or protect your life if it was necessary.

We like to keep in touch with our members, sending you our newsletters, information about fundraising initiatives, events, volunteering opportunities and support that potentially can benefit you. We will only send you this if you consent to it.

If you are a volunteer with EYECAN we collect, process and share the same personal data for the same purpose as members.


We are committed to ensure that your information is secure. In order to prevent unauthorised access and disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and hold.

Controlling your personal information

EYECAN will not sell, distribute or lease your personal information to third parties unless we have your permission to do so or are required by law to do so. We will not use your personal information to send you promotional information about third parties or pass your personal information to them

There is a small charge to request personal information which we hold under the General Data Protection Regulation 2018. If you would like a copy of the information held on you please write to:

EYECAN, Westlea Centre, Rue Du Huquet, St Martin, Jersey JE3 6HU

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email info@eyecan.j

EYECAN is the legal entity of The Jersey Blind Society.